Blog

12 Etech Character Commitments – An In-Depth Look 6-12

Nov 07, 2018 Matt Rocco 12 Etech Character Commitments – An In-Depth Look 6-12

No matter what technological advances may bring, a company’s employees remain the essential component of its success. At Etech, the following character commitments promote an…

Learn More...

Using AI To Enhance the Customer Experience in Call Centers

Oct 31, 2018 Jim Iyoob Using AI To Enhance the Customer Experience in Call Centers

In the past Companies controlled the buying process and the customer journey, with the IoT that shift has moved to the consumer.  If you really…

Learn More...

Easy To Follow Tips To Stay Positive At Work

Oct 18, 2018 Ashwini Kumar Easy To Follow Tips To Stay Positive At Work

To be positive it is very important to first understand what does being positive actually imply? People misunderstand the entire concept of positive thinking. Being…

Learn More...

12 Etech Character Commitments – An In-Depth Look at 1-6

Oct 10, 2018 Matt Rocco 12 Etech Character Commitments – An In-Depth Look at 1-6

Employee development is key to any company’s success. For Etech, this principle forms the cornerstone of its approach to employee relations, which centers on 12…

Learn More...

Why Successful Businesses Focus on Developing People – Not Employees

Sep 26, 2018 Matt Rocco Why Successful Businesses Focus on Developing People – Not Employees

State-of-the-art technology is very useful in modern businesses,  but it’s impossible for computers to replace the human element. People bring essential qualities like creativity, innovation…

Learn More...

Creating Genuine and Long-Term Servant Leadership Cultures

Sep 21, 2018 Matt Rocco Creating Genuine and Long-Term Servant Leadership Cultures

Etech’s philosophy of Servant Leadership is simple “A servant leader is a servant first, showcasing the natural feeling of serving others humbly, than to serve…

Learn More...

The Positive Motivational Influence of Servant Leadership

Sep 12, 2018 Matt Rocco The Positive Motivational Influence of Servant Leadership

Across the spectrum of leadership styles, those which motivate employees to approach their work with a greater degree of enthusiasm produce some of the best…

Learn More...

Humans and AI Can Work Together To Create Better Connections

Sep 11, 2018 Jim Iyoob Humans and AI Can Work Together To Create Better Connections

The traditional role played by interaction analysts is changing – there’s a new source of reliable feedback that’s providing greater insights into how people interact….

Learn More...

The Right Ways to Combat Shopping Cart Abandonment Issues

Sep 07, 2018 Amit Kachhawa The Right Ways to Combat Shopping Cart Abandonment Issues

One of the biggest challenges faced by the online retailers, who are trying to increase their online conversions, is shopping cart abdication. This is one…

Learn More...

Successful AI Systems: When Sophisticated Technology Meets Talented People

Sep 03, 2018 Jim Iyoob Successful AI Systems: When Sophisticated Technology Meets Talented People

Every day, your brain sorts through myriads of signals – insignificant background noise, repetitive tasks and endless mathematical calculations to help muscles coordinate properly –…

Learn More...