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Online Customer Service Equals Great Value

Dec 22, 2010 Jim Iyoob Online Customer Service Equals Great Value

Have you ever considered using live chat services to help improve your online customer service? At Etech, we understand the importance of a great online…

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Healthy Work-Life Balance The Etech Way

Dec 02, 2010 Amit Kachhawa Healthy Work-Life Balance  The Etech Way

Creating a healthy work-life balance program is important for any contact center. At Etech, we’ve found that combining fun with work provides an environment which…

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