Business Analyst (Techno-Functional)

  • Remote
  • Anywhere

What We Offer:

  • Canteen Subsidy
  • Night Shift Allowance (as per the process)
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Internal Movement through IJP

What You’ll Be Doing:

Product Implementation:

  • Work with senior team members to carry out customer implementations and program enhancements.
  • Participate in the implementation design, setup, and review processes
  • Identify improvements to our feedback products and processes
  • Utilize Client software knowledge for testing customized software solutions Client Management:
  • Build long-standing customer relationships by improving customer feedback programs
  • Provide support to client meetings by leveraging in-depth Client system capabilities
  • Work with client teams in resolving technical/system-related inquiries
  • Provide quality assurance support when providing features to clients
  • Provide client support when analysing large sets of data

Client Management:

  • Build long-standing customer relationships by improving customer feedback programs
  • Provide support to client meetings by leveraging in-depth Client system capabilities
  • Work with client teams in resolving technical/system-related inquiries
  • Provide quality assurance support when providing features to clients
  • Provide client support when analysing large sets of data

What We Expect You to Have:

Qualification Required:

  • Excellent analytical skills (including Microsoft Excel) and attention to detail Strong written, verbal communication and presentation skills
  • Bachelor’s / Master’s degree in Computer Application (B.Sc. IT, M.Sc. IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
  • Experience of JavaScript, HTML, CSS, and XML.
  • GUI would be an added advantage

Preferred Candidates:

  • Experience in management consulting, IT consulting, market research, and/or enterprise software client management either in college or at work to facilitate teamwork in remote settings will be preferred.

To apply for this job email your details to mayuri.chadmiya@etechtexas.com

Job Title : Business Analyst (Techno-Functional)
Location : Gandhinagar
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