What We Offer:

What You’ll Be Doing:

Product Implementation:

• Work with senior team members to carry out customer implementations and program enhancements.
• Participate in the implementation design, setup, and review processes
• Identify improvements to our feedback products and processes
• Utilize Client software knowledge for testing customized software solutions Client Management:
• Build long-standing customer relationships by improving customer feedback programs
• Provide support to client meetings by leveraging in-depth Client system capabilities
• Work with client teams in resolving technical/system-related inquiries
• Provide quality assurance support when providing features to clients
• Provide client support when analysing large sets of data

Client Management:

• Build long-standing customer relationships by improving customer feedback programs
• Provide support to client meetings by leveraging in-depth Client system capabilities
• Work with client teams in resolving technical/system-related inquiries
• Provide quality assurance support when providing features to clients
• Provide client support when analysing large sets of data

What We Expect You to Have:

Qualification Required:

• Excellent analytical skills (including Microsoft Excel) and attention to detail Strong written, verbal communication and presentation skills
• Bachelor’s / Master’s degree in Computer Application (B.Sc. IT, M.Sc. IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
• Experience of JavaScript, HTML, CSS, and XML.
• GUI would be an added advantage

Preferred Candidates:

• Experience in management consulting, IT consulting, market research, and/or enterprise software client management either in college or at work to facilitate teamwork in remote settings will be preferred.