Business Analyst (Techno-Functional)
What We Offer:
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Canteen Subsidy
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Night Shift Allowance (as per the process)
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Campaign Allowance
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Health Insurance
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Tuition Reimbursement
- Internal Movement through IJP
Job Description: As an analyst, you will first learn a lot about the client platform and how to configure/create a solution for its customers through extensive product training. After that, you will work with client project managers and other team members to build and support our product implementations for large companies. You will utilize your knowledge of technology to think of creative solutions on the client platform.
The Role: As an Analyst, you will be assigned to multiple projects depending on our needs, your interests, and expertise. The projects can vary from assisting your team in implementing, maintaining, and testing our software for new customers to managing customer accounts post-launch.
What You’ll Be Doing:
Product Implementation:
- Work with senior team members to carry out customer implementations and program enhancements.
- Participate in the implementation design, setup, and review processes
- Identify improvements to our feedback products and processes
- Utilize Client software knowledge for testing customized software solutions.
Client Management:
- Build long-standing customer relationships by improving customer feedback programs
- Provide support to client meetings by leveraging in-depth Client system capabilities
- Work with client teams in resolving technical/system-related inquiries
- Provide quality assurance support when providing features to clients
- Provide client support when analysing large sets of data
What We Expect You to Have:
Qualification Required:
- Excellent analytical skills (including Microsoft Excel) and attention to detail Strong written, verbal communication and presentation skills
- Bachelor’s / Master’s degree in Computer Application (B.Sc. IT, M.Sc. IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
- Experience of JavaScript, HTML, CSS, and XML.
- GUI would be an added advantage
Preferred Candidates:
- Experience in management consulting, IT consulting, market research, and/or enterprise software client management either in college or at work to facilitate teamwork in remote settings will be preferred.
To apply for this job email your details to mayuri.chadmiya@etechtexas.com