What We Offer:

• Tuition Reimbursement
• Employee Referral Program
• Health and Life Insurance Benefit
• Free Shuttle Service from office to the center of Montego Bay

What You’ll Be Doing:

• Coordinate new program launches across facilities, technology, staffing, and operations.
• Manage vendor relationships and ensure deliverables are met on time.
• Track project milestones, maintain documentation, and ensure stakeholder visibility.
• Act as the coordination link between clients, operations, IT, HR, and facilities.
• Create structure through tracking tools, checklists, and accountability systems.
• Support hiring coordination, training logistics, and launch readiness activities.
• Troubleshoot operational challenges that don’t fit neatly into anyone else’s role.
• Take ownership of independent projects as you gain experience and confidence.

What We Expect You To Have:

• Minimum 3 years of BPO experience.
• Minimum 1 year of leadership or coordination experience.
• Excellent organizational, problem-solving, and communication skills.
• Comfortable working in fast-paced environments with shifting priorities.
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
• Must be based in Montego Bay or willing to relocate.
• Must be available for full-time, on-site work.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license or other Government issued ID.