Why Etech

Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences. Etech’s innovative technology solutions and experienced leaders understand your business needs and recognize the strategic insights your brand needs to drive results.

Etech is a true omni-channel solutions provider. In addition to traditional contact center solutions such as Inbound and Outbound Voice Services, Live Chat, and Social Media, Etech also offers industry leading Quality Monitoring solutions. Etech’s diverse experience combined with proven methodologies, systems, and processes, provides you with the innovative technology solutions, industry-leading service, stellar CSAT scores, and high performing sales solutions enabling you to build stronger brands, strengthen customer relationships, and gain market share.

Interactions Per Year
Quality Monitoring Evaluations Per Year
Centers in Multi-Geographical Locations
Team Members working towards one goal

Why Partner with Etech Global Services?

20+ years’ experience in providing successful solutions across multiple industries

Leading global outsourcing solutions provider for multiple Fortune 50 Companies

People-focused Culture

Best-in-class security processes and compliance

Passionate and diverse employees focused on producing immediate results

Six sigma approach for a transformational change

Industry recognized dedicated QA process

Trusted advisor partnership model

Customizable Solutions per business requirement

Following industry specific best practices

Compliance & Security

Want to Partner with Us? Let’s Connect.