Downloads

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Title

Download

1 CX | Higher Education Effort & Process Analysis ​​​​
2 Sales | Telco Promotion ROI Analysis ​​​​
3 Sales & CX | Auto Dealership Engagement Optimization Analysis ​​​​
4 Sales | Airline Reservation Sales Optimization Analysis ​​​​
5 CX | Enrollment and Effort Assesment -Best Practices for Higher Education ​​​​
6 CX | Higher Education - Agent Performance Diagnostics ​​​​
7 Sales & CX | Real Estate CX & Performance Optimization ​​​​
8 Sales| Health & Wellness Esat & CX Analysis ​​​​
9 CX | Enhancing CX for a Luxury Automobile Manufacturer ​​​​
10 Sales | Hospitality - Critical Behaviors impact on ROI ​​​​
11 Churn | 50 in 30 - Outdoor recreation company reduces churn by 50% ​​​​
12 CX | The Real Story - Mining the voice behind NPS for Energy Retailer ​​​​
13 Sales | My Plates Cost Reduction & Revenue Increase ​​​​
14 Sales & Compliance : Major US Bank Improves Conversion & Avoids Compliance Pitfalls ​​​​
15 White Paper - The CX Strategy - AI Ignites Call Center Performance ​​​​
16 White Paper - Improving CX and Contact Center Performance ​​​​
17 White Paper - Leveraging AI Powered Speech Analytics ​​​​
18 White Paper - How ASR Technology Can Mitigate Risk ​​​​