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Presentations |
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| 1 |
Etech Contact Center Solutions (Sales) |
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| 2 |
Etech Contact Center Solutions (Service) |
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| 3 |
Etech Quality Monitoring Insights |
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| 4 |
QEval Corporate Presentation |
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| 5 |
CCW at Home January 2021 |
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| 6 |
CCW at Home August 2020 |
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| 7 |
CCW Nashville 2020 |
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| 8 |
CCW Vegas 2019 |
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| 9 |
CCW Austin 2019 |
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Videos |
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| 1 |
CX: The Future of Training and Development for the Modern Agent is Here | CCW at Home January 2021 |
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| 2 |
Improve Contact Center Agent Performance with Etech’s QEvalPro |
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| 3 |
Etech Journey At Glance |
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| 4 |
Customer Experience Analytics Etech Insights Video |
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| 5 |
Integrated Customer Engagement |
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| 6 |
ICE – Live Chat and Email |
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| 7 |
Introducing QEvalPro with MLevel |
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| 8 |
Etech Quality Monitoring Solution QEval Demo |
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White Paper |
|
| 1 |
Improving CX and Contact Center Performance |
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Case Studies |
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| 1 |
Case Study – Education Industry |
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| 2 |
Case Study – Helpdesk Client |
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| 3 |
Case Study – TELCO |
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| 4 |
Case Study – Airline Reservations |
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| 5 |
Case Study - Automobile Industry #2 |
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| 6 |
Case Study – Automobile Industry #1 |
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| 7 |
Case Study – Higher Education Partner QA Emails |
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| 8 |
Case Study – Higher Education Partner Monthly Report |
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| 9 |
Case Study – Technology and Real Estate Company |
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| 10 |
Case Study – How Etech Helped One 5-Star Rated Hotel and Spa Improve Their Conversions, Operations, Increase Revenue, and Reduce Labor Costs. |
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| 11 |
Case Study: How Etech made a remarkable difference for an Automobile company in annual savings for every 1% reduction in self serve/repeat calls? |
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| 12 |
Case Study:Travel client gets a 2X ROI lift by utilizing Etech Insights conversion strategy |
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| 13 |
Case Study: Outdoor Adventure Course Analysis |
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| 14 |
Case Study: Etech Insights team identifies opportunities for Energy company resulting in additional annual revenue of $300000. |
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| 15 |
Case Study: How Etech helped one business improve their conversion rate and increase revenue by $500,000 in 3 months. |
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| 16 |
Case Study: Etech increases MyPlates revenue by beating sales projections and reducing operating costs. |
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| 17 |
Case Study: Etech Insights helps Global Telecommunication leader to improve sales conversion with market intelligence study and analysis. |
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| 18 |
Case Study: Etech Global Services enhances overall customer experience for major wireless network provider. |
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| 19 |
Case Study: Etech inbound sales and support services improves credit card acquisition program for a major US Bank. |
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Etech Centers Video Tour |
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| 1 |
Etech Nacogdoches Office |
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| 2 |
Etech Lufkin Office |
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| 3 |
Etech Dallas Office |
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| 4 |
Etech Rusk Office |
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| 5 |
Etech West Palm Beach Office |
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| 6 |
Etech Jamaica Center |
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| 7 |
Etech Gandhinagar Office |
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| 8 |
Etech Vadodara Office |
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Etech Documents |
|
| 1 |
Why Etech Florida and Jamaica |
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Other |
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| 1 |
Universal Sales Playbook |
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