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Presentations |
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| 1 |
Contact Center Sales Solution |
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| 2 |
Contact Center Services Solution |
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| 3 |
Contact Center IT Helpdesk Services |
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| 4 |
Etech Insights - Quality Analytics & Solutions |
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| 5 |
Etech Professional Services |
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| 6 |
Etech QEval SaaS Based Quality Monitoring Software |
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| 7 |
Contact Center Live Chat Solutions |
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| 8 |
ICE Chat and Email |
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| 9 |
CCW Vegas June 2022 |
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Webinars |
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| 1 |
How To Build Trust Using Data Analytics |
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| 2 |
Reshaping Customer & Agent Experience with Integrated Speech Analytics |
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| 3 |
The CX Strategy: Igniting Performance with Deep Analytics |
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Videos |
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| 1 |
QEval Conversational Analytics |
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| 2 |
Introducing QEval Features | Call Center Quality Monitoring Solution |
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| 3 |
QEval Demo - Part 1 | Etech's Call Center Quality Monitoring Software |
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| 4 |
QEval Demo - Part 2 | Etech's Call Center Quality Monitoring Software |
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| 5 |
Voice of Customer Analytics | Etech Insights |
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| 6 |
Your Trusted Advisor for Contact Center Solutions |
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| 7 |
CX: The Future of Training and Development for the Modern Agent is Here | CCW at Home January 2021 |
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| 8 |
Etech Journey At A Glance |
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| 9 |
ICE – Live Chat and Email | Demo |
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Case Studies & White Papers |
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| 1 |
CX | Higher Education Effort & Process Analysis |
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| 2 |
Sales | Telco Promotion ROI Analysis |
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| 3 |
Sales | Airline Reservation Sales Optimization Analysis |
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| 4 |
Sales & CX | Auto Dealership Engagement Optimization Analysis |
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| 5 |
CX | Enrollment and Effort Assesment -Best Practices for Higher Education |
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| 6 |
CX | Higher Education - Agent Performance Diagnostics |
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| 7 |
Sales & CX | Real Estate CX & Performance Optimization |
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| 8 |
Sales| Health & Wellness Esat & CX Analysis |
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| 9 |
CX | Enhancing CX for a Luxury Automobile Manufacturer |
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| 10 |
Sales | Hospitality - Critical Behaviors impact on ROI |
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| 11 |
Churn | 50 in 30 - Outdoor recreation company reduces churn by 50% |
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| 12 |
CX | The Real Story - Mining the voice behind NPS for Energy Retailer |
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| 13 |
Sales | My Plates Cost Reduction & Revenue Increase |
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| 14 |
Sales & Compliance : Major US Bank Improves Conversion & Avoids Compliance Pitfalls |
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| 15 |
White Paper - The CX Strategy - AI Ignites Call Center Performance |
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| 16 |
White Paper - Improving CX and Contact Center Performance |
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| 17 |
White Paper - Leveraging AI Powered Speech Analytics |
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| 18 |
White Paper - How ASR Technology Can Mitigate Risk |
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Etech Centers Virtual Tour |
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| 1 |
Etech Nacogdoches Center |
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| 2 |
Etech San Antonio Center |
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| 3 |
Etech Lufkin Center |
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| 4 |
Etech Dallas Center |
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| 5 |
Etech Rusk Center |
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| 6 |
Etech West Palm Beach Center |
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| 7 |
Etech Jamaica Center |
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| 8 |
Etech Gandhinagar Center |
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| 9 |
Etech Vadodara Center |
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