Today, Customers expect companies to value their time and provide frictionless support for their concerns. The pace and expediency of live chat makes it a preferred channel for customer interactions. Live chat can help organizations to reduce their cost dramatically and increase connectivity with their customers more efficiently.
Etech is one of the largest live chat solutions providers with over 20 years of experience in helping some of the world’s leading organizations improve their ecommerce and services. Etech offers live chat services 24/7/365 through its onshore, near shore and offshore locations.
By understanding your website visitors’ statistics, Etech’s online chat service is configured and installed in way that monitors web site visitors page views, identifies hot prospects, engages prospects with targeted offers, and converts hot prospects into customers. When a company partners with Etech, they can be rest assured that their online sales and service goals will be met and even exceed right from the start. Through our Live Chat Services, Etech has proven results and benefitted many Fortune 50 clients in customer acquisition, lead generation, sales and customer service.
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