Our Leadership

The Founders

Dilip Barot Founder and Chief Strategy Officer
Matt Rocco President and General Manager

Executive Team

Kaylene Eckels Kaylene Eckels Chief Operating Officer
Jim Iyoob Jim Iyoob Chief Customer Officer
Ronnie Mize Ronnie Mize Chief Security Officer

Senior Team

David Carrizales David Carrizales Vice President Operations
Matthew Cole Matthew Cole Assistant Director of Training
Amit Kachhawa Amit Kachhawa Assistant Vice President Corporate Strategy
Veronica Chimney Veronica Chimney Vice President Human Resources
Ashwini Kumar Ashwini Kumar AVP Near & Far Shore Operations
Gurudatt Medtia Gurudatt Medtia Assistant Vice President IT and Operational Excellence
Patrick Reynolds Patrick Reynolds Vice President Partner Strategy
Shawndra Tobias Shawndra Tobias Sr. Director Customer Experience
Melissa Wood Melissa Wood Dean of Leadership Development