Enterprise Contact Center Solutions
Growth through Servant Leadership
Grew from 400
Team Members in 1 Location
No Mergers No Acquisitions
3 countries, 8 Sites, 3,600+
Team Members
Trusted advisor to numerous
Fortune 500 companies
About Us
Etech launched in 2003 with only 400 employees and a single contact center in Nacogdoches, Texas. Over the last 20 years, we have expanded our range of services and have grown to include more than 50 global partnerships, 3,600 employees, and eight state-of-the-art contact centers with five U.S., one nearshore, and two offshore locations.
Our Vision
To make a remarkable difference for each other, our customers, and within our communities.
Our Mission
Etech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share. Etech provides service as a solution; handling customer contacts, delivering business insights through Etech Insights and technology solutions through Etech Technology Solutions (ETS).
Interactions Per Year
Per Year
What We Do?
Delivering Consistent & Memorable Experiences
“At Etech, we believe there are leaders who serve themselves and those who serve others. Etech leaders serve and lead by putting the needs of others first, by living our character commitments. We call this servant leadership.”
What Sets Etech Apart
Compliance
Etech Global Services follows best-in-class security measures and is up to date with all certifications ensuring that compliance, regulations, and security of the data are maintained at all times. By doing so, Etech is well equipped to protect sensitive customer information and help prevent fraudulent activities.
Awards & Recognition
Etech is proud to be recognized and awarded globally for the commitment to create job opportunities, loyalty to the communities, and constant drive for creating outstanding customer experiences.
Our Culture
The Remarkable Difference At Etech Is Our Team
Life At Etech Global Services
Constantly training, engaging, and motivating our employees to deliver great
customer experiences and make a remarkable difference.
Corporate Social Responsibility
Etech has distinguished itself as a dedicated corporation with
a heart towards charitable activities and an engaged community spirit.
Our Blog
Browse Through Our World of Knowledge And Expertise
- All Blog
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- Blog
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- Cyber Security
- Human Resource
- Leadership Development
- Live Chat
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