4 Pillars to Customer Service Strategy to Deliver Extraordinary Customer Service (Part 1)
May 29, 2018 Jim Iyoob
Keeping customers happy is a top priority for businesses across the board in this highly competitive market. An unhappy customer or a customer who has…
Learn More...Why Human Intelligence is Essential for Customer Loyalty
Feb 13, 2018 Jim Iyoob
In recent years Artificial intelligence has come to lead many call centers. It has grown to the point that when seasoned callers reach customer service…
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