3 Reasons Servant Leadership Increases Call Center Customer Satisfaction Rates
Feb 28, 2018 Matt Rocco
Today’s consumers have many more options for interacting with businesses than they did in years past, thanks to technological advances. They can chat in real…
Learn More...3 Ways to Enhance Customer Experience in the Call Center
Feb 20, 2018 Jim Iyoob
Call centers have come along way from the institutions that emerged in the 1960s to efficiently handle high volumes of customer calls. Today’s call centers…
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