humility

12 Etech Character Commitments – An In-Depth Look 6-12

No matter what technological advances may bring, a company’s employees remain the essential component of its success. At Etech, the following character commitments promote an employee-focused servant leadership approach. Adaptability When faced with new situations, company leaders often make two major types of mistakes. While some steadfastly refuse to accommodate any changes, others get carried away and completely throw out older approaches. Neither of these actions is likely to lead to success. Adaptability, which is the art of integrating innovation with established processes, helps companies stay current even as circumstances fluctuate. As today’s technology continues to grow by leaps and bounds, you need an adaptable team that can rise to the challenge and integrates tech solutions with creativity and adaptability. Humility Humility does not mean underestimating yourself. Rather, this characteristic showcases a sense of proportion and the understanding that one can always be better and learn more. Whether you are an entry-level employee or the CEO, practicing humility is essential to achieving the full range of your potential. It encourages openness to new approaches and a willingness to listen to others, which in turn build loyalty within the company. It also means seeking out good resources when necessary, rather than trying to do everything on one’s own. Creativity Thinking outside the box remains a vital ingredient of successful customer service. Encouraging creativity in solving problems within the scope of a particular function empowers employees to think of themselves as part of the big picture. This approach also promotes real solutions that increase customer satisfaction, as opposed to rote responses that only serve to check off a box. Teachability Learning and adapting is the key to future improvement. Employees at all levels benefit from teachability, as they learn new skills to improve their performance. AI data gathering and pattern analysis can identify areas where particular changes may need to be made; based on this information, managers can change instructions for customer interactions and upgrade employee training. Positive Influence This aspect of servant leadership is often neglected, as it can be hard to define. However, making a concerted effort to promote positive influence as a character commitment can go a long way towards creating a productive, motivated environment. Leading by example and developing individual relationships with employees can help establish an environment of encouragement and positivity. Courage Courage as a character commitment can take a variety of forms. It can mean taking an extra step to implement a creative solution. It can mean being open to new technology and its integration with your existing workplace. It can mean choosing to take the long, hard way rather than the shortcut. In terms of servant leadership, it can take courage to do the right thing rather than the easy thing. This characteristic is often necessary to put into action all the other Etech commitments such as humility, creativity, and adaptability. Developing a clear, thoughtful approach to implementing servant leadership in the workplace can help you build a strong, motivated workforce. AI resources can be of immense help in providing the data analysis you need to develop specific ways to integrate these Etech character commitments in a particular setting. However, no AI can make these character commitments; investing in your employees’ development is the only way to achieve that.

Humility: A Powerful Leadership Trait

I came across an article the other day in The Harvard Business Review that caught my eye. It did so because the topic discussed happens to be one of the 12 Character Commitments of Etech Global Services. That character trait is: HUMILITY. When we hear the word Humility, it may bring to mind images of things that seem “less-than” or “weak” but what this article clearly demonstrates is that the trait of HUMILITY is anything but “weak” or “less-than”, in fact, it’s quite the opposite. I’m posting the article below because it’s one of the best reads I’ve come across in a while and I hope you’ll take the time to read it. This article also serves as the third in a series of blogs you will see from me about the 12 Character Commitments of Etech Global Services. Enjoy! The Best Leaders Are Humble Leaders by Jeanine Prime and Elizabeth Salib In a global marketplace where problems are increasingly complex, no one person will ever have all the answers. That’s why Google’s SVP of People Operations, Lazlo Bock, says humility is one of the traits he’s looking for in new hires. “Your end goal,” explained Bock, “is what can we do together to problem-solve. I’ve contributed my piece, and then I step back.” And it is not just humility in creating space for others to contribute, says Bock—it’s “intellectual humility. Without humility, you are unable to learn.” A Catalyst study backs this up, showing that humility is one of four critical leadership factors for creating an environment where employees from different demographic backgrounds feel included. In a survey of more than 1500 workers from Australia, China, Germany, India, Mexico, and the U.S., we found that when employees observed altruistic or selfless behavior in their managers — a style characterized by 1) acts of humility, such as learning from criticism and admitting mistakes); 2) empowering followers to learn and develop; 3) acts of courage, such as taking personal risks for the greater good; and 4) holding employees responsible for results — they were more likely to report feeling included in their work teams. This was true for both women and men. Employees who perceived altruistic behavior from their managers also reported being more innovative, suggesting new product ideas and ways of doing work better. Moreover, they were more likely to report engaging in team citizenship behavior, going beyond the call of duty, picking up the slack for an absent colleague — all indirect effects of feeling more included in their workgroups. Our research was also able to isolate the combination of two separate, underlying sentiments that make employees feel included: uniqueness and belongingness. Employees feel unique when they are recognized for the distinct talents and skills they bring to their teams; they feel they belong when they share important commonalities with co-workers. It’s tricky for leaders to get this balance right, and emphasizing uniqueness too much can diminish employees’ sense of belonging. However, we found that altruism is one of the key attributes of leaders who can coax this balance out of their employees, almost across the board. Nonetheless, our study raises one common, perhaps universal implication: To promote inclusion and reap its rewards, leaders should embrace a selfless leadership style. Here are some concrete ways to get started based on both our current research and our ongoing study of leadership development practices at one company, Rockwell Automation Share your mistakes as teachable moments. When leaders showcase their own personal growth, they legitimize the growth and learning of others; by admitting to their own imperfections, they make it okay for others to be fallible, too. We also tend to connect with people who share their imperfections and foibles—they appear more “human,” more like us. Particularly in diverse workgroups, displays of humility may help to remind group members of their common humanity and shared objectives. Engage in dialogue, not debates. Another way to practice humility is to truly engage with different points of view. Too often leaders are focused on swaying others and “winning” arguments. When people debate in this way, they become so focused on proving the validity of their own views that they miss out on the opportunity to learn about other points of view. Inclusive leaders are humble enough to suspend their own agendas and beliefs In so doing, they not only enhance their own learning but they validate followers’ unique perspectives. Embrace uncertainty. Ambiguity and uncertainty are par for the course in today’s business environment. So why not embrace them? When leaders humbly admit that they don’t have all the answers, they create space for others to step forward and offer solutions. They also engender a sense of interdependence. Followers understand that the best bet is to rely on each other to work through complex, ill-defined problems. Role model being a “follower.” Inclusive leaders empower others to lead. By reversing roles, leaders not only facilitate employees’ development but they model the act of taking a different perspective, something that is so critical to working effectively in diverse teams. At Rockwell Automation, a leading provider of manufacturing automation, control, and information solutions, practicing humility in these ways has been essential to promoting an inclusive culture — a culture Rockwell’s leaders see as critical to leveraging the diversity of its global workforce. One of the key strategies they’ve adopted to model this leadership style is the fishbowl — a method for facilitating dialogue. At a typical fishbowl gathering, a small group of employees and leaders sit in circle at the center of the room, while a larger group of employees are seated around the perimeter. Employees are encouraged to engage with each other and leaders on any topic and are invited into the innermost circle. In these unscripted conversations, held throughout the year in a variety of venues, leaders routinely demonstrate humility —by admitting to employees that don’t have all the answers and by sharing their own personal journeys of growth and development. At one fishbowl session, shortly

Scroll to Top

Contact Us

Thank you for sharing your details. Your Brochure is ready to Download.

*Please check your Download folder for the downloaded file

Download E-Book

Download E-Book

Download E-Book

Free Download Presentation

Free Download Presentation

Free Download Presentation

Free Download Presentation

Free Download Presentation

Free Download Presentation

Free Download Presentation

Free Download Presentation

Free Download Presentation

Download Presentation

Free Download Presentation

Free Download Presentation

Download Brochure

Download Brochure

Download Brochure

Download Brochure

Download Brochure

Download Brochure

Download Case Study

Download Case Study

Download Case Study

Read our Privacy Policy for details on how your information may be used.

Download Case Study

Download Case Study

Free Download Presentation

Download Brochure

Thank you for sharing your details. Click below link to watch.

Thank you for sharing your details. Your Ebook is ready for Download.

Thank you for sharing your details. Your Ebook is ready for Download.

Thank you for sharing your details. Your Ebook is ready for Download.

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Presentation is ready to Download.

*Please check your Download folder for the downloaded file

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Presentation is ready for Download.

Thank you for sharing your details. Your Brochure is ready for Download.

Thank you for sharing your details. Your Brochure is ready for Download.

Thank you for sharing your details. Your Brochure is ready for Download.

Thank you for sharing your details. Your Brochure is ready for Download.

Thank you for sharing your details. Your Brochure is ready for Downloads.

Thank you for sharing your details. Your brochure is ready for Download.

Thank you for sharing your details. Your Case study is ready for Download.

Thank you for sharing your details. Your Case study is ready for Download.

Thank you for sharing your details. Your Case study is ready for Download.

Thank you for sharing your details. Your Case study is ready to Download.

*Please check your Download folder for the downloaded file

Thank you for sharing your details. Your Case study is ready to Download.