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Social Media Management Guidelines: Best Practices from some of the world’s leading organizations

Oct 13, 2017 Amit Kachhawa Social Media Management Guidelines: Best Practices from some of the world’s leading organizations

Social media is changing the way we work and engage with customers, colleagues, and the world at large. When done right, social media interactions can…

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The Social Media Customer Service Revolution

Feb 11, 2016 Jim Iyoob The Social Media Customer Service Revolution

Don’t let the name fool you—social media is about much more than sharing vacation pictures and catching up with old friends. Twitter, Facebook, and social…

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Tips to Boost your Social Media Engagement

Dec 08, 2015 Jim Iyoob Tips to Boost your Social Media Engagement

Building a social media presence for your company or brand is increasingly an essential part of doing business in the modern corporate world. Chances are…

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Mobile Text Messaging: Your Marketing Strategy Needs It

Nov 19, 2015 Jim Iyoob Mobile Text Messaging: Your Marketing Strategy Needs It

Your marketing strategy in the 21st century is very different from the one that worked in earlier centuries. Today, you have many options for communicating…

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