Nacogdoches, TX – MAY 24, 2016 – Etech Global Services will introduce several exciting new tools at the Internet Retailer Conference and Exhibition (IRCE) on June 7-10 in Chicago, Illinois.
During the show, trendsetting tech company Etech will show clients how its Integrated Customer Engagement (ICE) product is a key differentiator as a customer experience solution. This innovative collection of tools leverages Etech’s 20 years of expertise into a bundle that combines the functionalities of live-chat, email and quality evaluation.
ICE software can help businesses in various retail industry verticals reach a higher level of efficiency with these three solutions:
Etech President and COO Matt Rocco said the company expects an enthusiastic reaction at the show to the new customer-experience tools.
“We are confident that visitors who stop by booth #856 for a demonstration will be blown away,” Rocco said. “We can’t wait to share our innovative ICE technology and elevate the customer engagement field.”
About Etech Global Services
Etech Global Services is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust us with their most precious assets: their customers. Why? Because Etech’s commitment to continuous improvement, next-generation technology and growing and empowering our people results in solutions that work. Voice, chat, email, social media, Etech is here to communicate with your customers when and how they choose. For more information: www.etechgs.com
Veronica Hill Chimney