The Right Ways to Combat Shopping Cart Abandonment Issues
Sep 07, 2018 Amit Kachhawa
One of the biggest challenges faced by the online retailers, who are trying to increase their online conversions, is shopping cart abdication. This is one…
Learn More...Top 4 Benefits of a Pre-Chat Survey in Live Chat
Jan 03, 2018 Matt Rocco
A pre-chat survey enables the collection of visitor information prior to the chat session beginning and quickly route the session to the agent most qualified…
Learn More...What Features Should You Expect with Enterprise Live Chat Software
Mar 17, 2016 Jim Iyoob
In general, certain universal features should be included in all live chat software. This typically includes things like access to unlimited accounts, certain workflow enhancements,…
Learn More...Top 8 Reasons Live Chat Enhances Conversions
Jan 13, 2016 Matt Rocco
Live chat service places your customers in control of asking for help. This process initiates an easy and convenient method for both them and for…
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