The Future of Contact Center Leadership – What Needs To Be Changed
A true leader keeps changing and improving as and when the situation demands.
Leadership
Why is integrity the foundation of effective leadership?
Here is how integrity leads to effective leadership.
Building Your Leadership Bench in Today’s Work Culture. How Etech is Setting the Pace?
Building a leadership bench that stays true to today’s work culture is a priority of every organization. Leading companies are investing in activities that can help curate an effective leadership bench.
Servant Leadership: A Tool of Vital Importance for a Growing Organization
Servant leadership is based on the idea that great leaders possess a serve-first mindset that focuses on knowing what their team members need to actualize the organization’s vision.
Servant Leadership in Modern Workplace: It’s About Others Before You
Over the years, the concept of leadership has morphed into many forms. It is no longer presumed for just the top executive members.
The Heart of Leadership: Exemplifying Servant Leadership
Many leaders and aspiring leaders want to impact and leave behind a legacy for making a difference in their organization.
How servant leadership stands out from traditional leadership?
As challenges in the workplace continue to evolve alongside the needs of team members, forward-thinking leaders are always looking for new solutions.
How to Keep Your People Motivated Using Servant Leadership?
Servant leadership methods are intrinsically motivating and can boost productivity, profitability, morale, and team member retention rates.
Accountability – A Critical Character Commitment For Achieving Winning Results
Have you ever heard the saying hindsight is 20/20? For most of us, when we look back on our lives we will often reflect on times where we wished we would have handled things differently or taken heed to advice from those around us. Living close to Houston, I am a bandwagon Houston Rockets fan. There is something special about going to a live game that taps into all your senses. Vibrant colors, thundering music, the smell of popcorn, and of course the comradery of countless cheering fans rallying their team to victory.
How do you Create a People-Centric Culture at the Organizational Level?
Through the high-tech revolution and capital shifts, you might think that machines are doing almost everything and human input is becoming less important to the organization. Simply put, in these times human connection is even more critical. With the growth of AI as a tool, the most complex work is now handled by your team. With shifting responsibilities, empowering your leadership, and appreciating individual team members at all levels of your organization’s workforce is fundamental. Human resources are vital to your company’s success and treating your people accordingly will boost their morale and inspire them to be more committed to achieving the company’s goals. This will not only set the workplace apart from competitors, but it will also generate success and maximum growth for your company. The best companies have realized this and are continually committed to developing a people-centric culture at the organizational level to make positive impacts and progress.
How do You Build Long-Lasting Successful Teams?
Great leadership is a crucial building block to develop great teams. Leaders, with a sensible approach toward leadership, have the ability to establish an exceptional standard of team spirit among their people. Team building is all about a keen understanding of your people. For example, what are their strengths , and how can they be motivated to work with one another. You can overcome your biggest obstacles if you have a team that shares a common goal and works together to achieve it. When a team works together, they perform and excel. A team, that acknowledges clear, shared goals, knows what they need to do to move forward and can accomplish those goals, together.
Leadership Courage in this Moment: Be Encouraged
When crisis hits, it is critical to have alignment around key priorities that can be used to guide decision making, and to communicate these priorities clearly, widely and often. Once that is done, the real work begins. How to meet priorities can often become a point of friction under the best of circumstances. Throw in …
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Why is Leadership Training Important at the Organizational Level?
What makes a great leader? Although there is no one single answer to this question, there are some crucial qualities that ideal leaders should have in common. Great leaders should be secure in their role and in their ability to inspire others and do their jobs. They must be able to play the roles of …
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I Have Got Problems
It is an undesired still an undeniable fact that there many problems that we all continuously face within our work and life. Sometimes, it seems we never have enough time to solve each one without dealing with some adversity along the way. The problems in our lives keep mounting so fast that we often look …
Servant Leadership: A Revolutionizing Concept to Redefine the Corporate Future
If the corporate world has learned anything over the last decade, it is that authoritarian and fear-based leadership platforms are outdated. Not only do they not work, but they have crippled many foundations from the inside out. Not only are employees unable to function in domination based corporate hierarchies, but overall productivity is negatively influenced. …
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Committing to ‘Teachability’ Takes You One Step Closer to Becoming a Great Leader
There’s one characteristic that separates a successful leader from an unsuccessful one in every walk of life: teachability. A leader who is teachable continuously evolve by exploring ways to improve himself so that he can help educate others. At Etech, we have embraced “Teachability” as one of our character commitments. But what does it mean to …
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Developing the Ideal Leaders of Today, Tomorrow, and Beyond
During some quiet time this week, I was thinking about and praying for our Etech team members. My thoughts took me to the vision statements for our organization – to make a remarkable difference for each other, our customers, and within our communities. I then pondered how this vision could become a reality, and I …
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How Can a Servant Leader Use the Amplification Hypothesis?
True leadership skills are in short supply and in high demand in the modern-day workplace. In the past, team members often responded immediately to authority based on a person’s position. This is no longer the case. An empowered workforce brings many advantages to the table. Still, one aspect of that is resistance. Servant leadership provides …
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Servant Leadership Develops the Building Blocks for Successful Businesses
While leadership can take on many different meanings depending on who you ask, its definition is stated as the action of leading a group of people or an organization. While that definition may seem straightforward enough, it still leaves room for questions. How should you lead a team? Is there a right or a wrong …
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8 Principles That Will Lead You to A Successful Servant Leadership
Servant leadership is or should be the bedrock of all organizations. It is based on the principle of growth through individual recognition and achievement. The idea is that through a particular set of practices leaders can pinpoint the strengths and weaknesses of the organization and the workforce to better balance efficiency, culture and ultimately profitability …
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