Leading Across Generations Bridging the Gap in the Workplace
One team. Four generations. Countless perspectives. Here’s how to lead them all — without losing your mind. About the Episode: In today’s workplace, it’s not just about managing tasks — it’s about managing mindsets. From Gen Z fresh out of college to Boomers with decades of experience, each generation brings its own strengths, struggles, and styles to the table. In this episode of the Etech Leadership Table and CX Podcast, Melissa and Fabiola get real about what it takes to lead across generations — the misunderstandings, the “aha” moments, and everything in between. Why You Should Watch: Decode the Generational Divide Understand why your Gen Z team member wants flexibility — and your Gen X manager prefers structure. Coach Smarter, Not Harder Learn how to adapt your leadership style and feedback approach for different generations. Break the Stereotypes Not all Boomers resist tech. Not all Gen Z’s want to quit. Get the facts, not the assumptions. Build Real Connections See how empathy, open dialogue, and shared goals can turn generational gaps into growth opportunities. https://youtu.be/V59Ql0v4cJ4?si=zpFx1jWvJ9eebs4O What You’ll Hear: Why “they don’t make them like they used to” isn’t helping anyone The real reason Gen Z gets labeled “entitled” (and how to respond) How to create a safe space for every voice — from interns to execs What every generation actually wants from leadership How learning goes both ways — leaders can grow from Gen Z, too Meet the Experts: Melissa Wood – Dean of Leadership Development, Etech Fabiola Riobe – Vice President of Educational Innovation and Global Programming, Kansas Community College. Watch Now and Transform Your Team Dynamics Whether you’re a people manager, team lead, or aspiring leader, this episode will give you fresh perspectives and actionable tips to lead across generations—and build a stronger, more unified workforce.